KuwaitPR.com, Online Press Release from Kuwait
 
Fashion, Lifestyle, Accessories and Home(Fashion)
Filter PR by
  
Panasonic Rolls Out Its Digital Service App in Kuwait, Offers Three Months Additional Warranty upon Product Registration
 
Panasonic Rolls Out Its Digital Service App in Kuwait, Offers Three Months Additional Warranty upon Product Registration

The Panasonic SMART CARE App is a digital platform for service and warranty support that replaces physical invoices or warranty car

Kuwait City, Kuwait: Panasonic, the global consumer electronics leader, has announced the availability of its SMART CARE App – a digital platform for service and warranty support in Kuwait, making it easier to request service and claim warranty for its customers across the country. The first brand in the region to come up with a digital warranty system, Panasonic has eliminated the need for customers to keep physical invoice copies and warranty cards with the Smart Care App, thus simplifying the process of tracking multiple products’ warranties as well as booking services.

Furthermore, those signing up in the introductory period will get an additional 3-month extended warranty on any consumer product within six months of purchase* registered on the Panasonic SMART CARE App. The App, launched on 24th of June this year, allows customers, dealers, and service centers to communicate all service-related matters and claim warranty seamlessly.

This user-friendly app is compatible with Android and iOS devices. It can be downloaded free from the app/play store by searching for “Panasonic Smart Care”. The SMART CARE App is a one-stop window to manage your Panasonic product warranty and service request accessible at your fingertips. Customers do not need to keep any purchase invoice or warranty card. On registering a product through Smart Care App, they will get paperless warranty support, a first in the region

This prominent features of the App will allow customers to know product warranty status, request and track services, find the nearest service centers, use smart assistance, and get timely reminders and alerts for warranty expiry

Hiroyuki Shibutani, CEO – PMMAF, said: “We, at Panasonic, believe that service is the key differentiator bringing a brand closer to customers and it inspires customer loyalty for any brand. A brand focused on treasuring long relationships and quality of service; we are excited to enter a digital future with our customers in Kuwait with the launch of the SMART CARE App. We are sure this will also make it easier for all our partners to access service and support information at their fingertips and help serve our customers better.”

“We want to make it easier for customers to avail of services from the safety of their homes and enable our partners to communicate seamlessly to provide the fastest service. We will follow the global CS direction by continuing to offer excellence to our valued customers through 5-star star care service,” Mr. Shibutani added.

“The launch of the SMART CARE App in Kuwait further reiterates Panasonic’s focus on providing a better life and convenience for its consumers. Our service app completely digitizes service requests and the warranty claim system by integrating all service-related activities between customers, retail partners and service centers. With SMART CARE App, we aim to productively engage with dealers, retailers and service partners,” commented Anthony Peter - Director, Customer Service Division (CSD) PMMAF.

*Additional 3 months of warranty applies:

• To any new purchase of Panasonic products registered on Panasonic Smart Care App.

• On registration of the Panasonic Smart Care for an already purchased product within warranty validity period, an additional 3 months of warranty will be extended to the balance of remaining warranty period.

Posted by : Kuwait PR Network Editorial Team
Viewed 42133 times
PR Category : Fashion
Posted on : Tuesday, June 25, 2024  11:15:00 AM UAE local time (GMT+4)
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of KuwaitPR.com.
Previous Story : Captivating Circus Shows Mesmerize Visitors at Mercato durin...
Next Story : Last-Minute Eid Shopping With Max Fashion's New Collection
Email this article Print this article

Share this article with your friends and followers
NewsVine
Back to Section Home

Related Stories



 
 
Most Viewed Press Release posted in the last 7 days
Panasonic Announces FY24 Business Strategy For Sustained Growth in Middle East and Africa [30651-Views]
Ajmal Perfumes Unveils Eau D'Oud- A New Standard of Elegance and Luxury [27666-Views]
Last-Minute Eid Shopping With Max Fashion's New Collection [26864-Views]
Hunger Hotspots Report: Famine Looms In Gaza While Risk Of Starvation Persists In Sudan, Haiti, Mali... [26338-Views]
Catrice's drops new summer favorites: Slim Eye Shadow Palettes and Kohl Kajal! [24967-Views]
Urgent Call To Action To Address Historic El Niño Drought In Southern Africa [24630-Views]
Air Cargo Demand Continues Strong Growth into Q2 [23622-Views]
Get Ready to have your Summer glow-up with essence Cosmetics' summer collection 2024 [23256-Views]
IATA SAF Registry [22351-Views]
Amouage presents Rare Is The Rose, a poetic and cinematic tribute to the Omani Rock Rose [20937-Views]
Cigna Healthcare Names Leah Cotterill Middle East and Africa CEO, outside KSA [19567-Views]
Sudan is Facing an Unprecedented Hunger Catastrophe, Say UN Agency Chiefs [18418-Views]
WFP Response to new IPC Food Security Assessment on Gaza [15306-Views]
Captivating Circus Shows Mesmerize Visitors at Mercato during Dubai Summer Surprises! [11589-Views]
Turtle Power for Bath and Shower! [11109-Views]
Experience the Magic of Mercato: Circus Shows, Comedy Acts, and Shopping Extravaganza This Summer! [8195-Views]
Panasonic Rolls Out Its Digital Service App in Kuwait, Offers Three Months Additional Warranty upon ... [6898-Views]
Ooredoo business Hosts Virtual Workshop on AI-Driven Call Centre Solutions in Partnership with Intel... [3964-Views]
Al Mulla Engineering Wins Schneider Electric's Sustainability Impact Award in Kuwait [3741-Views]
talabat Launches “Make a Wish” Campaign to Support Delivery Riders and Uplift their Spirits [2890-Views]
 
RSS Facebook Twitter LinkedDin KuwaitPR.com on Instagram
 
Top Sections
 
Top Stories