Burgan Bank Unlocks New Experiences for Customers through Exclusive “Burgan Rewards” Program

The first bank in Kuwait with an all-encompassing loyalty program backed with the most redemption options

Kuwait - 17 April 2021:  Aimed at elevating customer experiences and delivering enhanced services, Burgan Bank is pleased to announce an all-encompassing loyalty program named “Burgan Rewards” as the latest offering in their portfolio of innovative products. The new loyalty program rewards all Burgan Bank customers for their overall transactions and cards spends, providing them a variety of exclusive redemption options and benefits. 

The new 'Burgan Rewards” platform enables Burgan Bank customers to earn reward points across their cards spends and offer the flexibility to redeem these points across the widest suite of options including travel, hotel reservations, shopping, gift vouchers, and cashback. Customers can also redeem points to pay for retail purchases using the “Pay with Points” feature. Alternatively, customers could use the points to buy airmiles for specific airlines and redeem their “Burgan Rewards” points for air tickets across 750+ airlines and when making reservations at over 700,000 hotels worldwide.  Customers can also redeem their “Burgan Rewards” points from miles exchange partners such as Air Arabia and Etihad Airways and get airline tickets and hotel bookings for friends and family.

Chief Retail Banking Officer at Burgan Bank, Mr. Naser Al-Qaisi said: “Burgan Bank continues to consolidate its leading position in the local and regional markets through new and leading-edge features alongside a safe and distinctive experience. In line with our dynamic customer experience strategy, “Burgan Rewards” reflects our commitment to provide tailored banking experiences to our clients. Our customers deserve to be rewarded every step of the way, and we are able to accomplish this through this program as they will have increased opportunities to earn reward points with every transaction, they make with us in addition to a wide variety of redemption options that are best-in-class and integrated with Burgan Bank’s Mobile App and online banking.”

All Burgan Bank customers are automatically enrolled for the new Burgan Rewards program wherein they are only required to login to their Burgan online or Burgan mobile App to access the Rewards portal to view and redeem Burgan Rewards.