Burgan Bank Celebrates the Graduation of Its New Batch of Young Bankers

Kuwait - 23 December 2020:  Burgan Bank celebrated its newest batch of young bankers who successfuly completed their one month training from the upgraded “New Burganers” blended program. The bank offered distance learning as part of its commitment and response to the new social distancing restrictions. The program was delivered using the Learning & Development (L&D) eLearning platform and through live virtual sessions, which proved impactful in developing the new joiners. The learners’ progress was measured through the weekly written and practical exams on the topics discussed during the program.

The “New Burganers” blended program was launched on the 1st of November 2020 and ended on December 8th, 2020. Led by the HR L&D department, with the support of different departments and subject matter experts within the bank, the specialized program conducted educational workshops to qualify the trainees for a career in the Banking sector. The topics covered included Burgan Bank’s successful journey and unique culture, the products and services offered by the bank to its customers, and training in human development skills such as ‘selling skills’ and ‘excellence in customer service’. 

A new set of courses were also introduced during the program to provide a comprehensive overview of the dynamic nature of the banking sector driven by digital transformation and to ensure each employee reaches their full leadership andmanagement potential. In line with the Kuwait Vision 2035, Burgan Bank aims to enhance local talent and develop the competencies of young Kuwaiti bankers to become future leaders in the banking and finance sector.

Burgan Bank’s Senior Manager - Learning & Development, Ms. Ghada El-Kadi said: “The Learning and Development department’s goal is to immediately  immerse our young bankers in our unique Burgan culture and to seamlessly support their transition into the workplace during the onboarding process. To sustain a positive workplace culture,  we strongly live our coproprate values that reflect our characteristics of being a customer focused, positive, collaborative and growth oriented organisation. This culture is an integral part of our daily work so as to ensure our loyal customers are provided with the best-in-class service.”

At the close of the program, the bank’s HR department celebrated the graduates for their commitment and hard work throughout the learning journey.