In its plan to continue enhancing its customers’ banking experience
Kuwait, 4 November 2023: Kuwait International Bank (KIB) announced adding a brand new feature to its retail digital platform KIB Mobile: the Financial Tracker. The innovative feature comes as part of the Bank’s comprehensive digital strategy, which aims to enhance its customers’ experience and offer all products and advantages that cater to their modern lifestyles, needs and aspirations.
Commenting on the newly launched feature, Ahmad Hajeyah, Executive Manager, Digital Transformation and Innovation Department at KIB, said: “We are committed to our development plan and to keeping abreast of the latest digital innovations in the world of e-banking services. This advanced step offers more value and is considered a major addition to our comprehensive strategy that provides an exceptional banking experience. Our goal is to save our customers’ time and ensure their satisfaction and comfort, as well as fulfill their needs in a manner that is smooth and safe.”
Hajeyah highlighted that the new KIB Mobile feature will allow customers to enjoy a wide variety of unique advantages. These advantages include ‘Quick Financial Overview’ that keeps them updated with instant snapshots of their spending and savings; ‘Top Merchant Insights’ that showcases the top merchants customers frequently shop at; ‘Detailed Expense Tracking’ that uncovers intricate details about where and how much a customer is spending for better financial control; ‘Monthly Comparison’ that provides month-on-month spending comparisons; and ‘Bespoke Budgeting’ that allows customers to set a specific budget and measure real-time performance against this goal. Last but not least, through ‘Advanced Analytics’, customers can utilize the power of data with a personalized analysis of their spending behavior, helping them make informed decisions.
It serves to note that KIB Mobile has been recently completely revamped to ensure providing customers with an exceptional, advanced banking experience. The application gives customers comprehensive access to financing details, payment schedules, account management, banking cards, and investments in one place. The digital platform also allows customers to manage their financial portfolio and make smarter and faster decisions, in addition to quick services such as bank transfers, payments, and managing beneficiary lists. Among the many features is the KIBPay service, which enables customers to request payments, refill accounts and split bills with ease. Upon signing up for KIB Mobile, customers can start benefiting from the best digital rewards program in Kuwait, where they can earn points for banking and shopping operations and redeem them for a wide range of electronics, purchase vouchers, ticket reservations and much more.
KIB constantly strives to provide advanced digital banking solutions in keeping up with its customers’ lifestyles. The Bank continues its journey of innovation and change through its new strategy that focuses on offering customers an advanced, luxurious banking experience, in line with its main slogan, ‘Bank for Life’.